30 Sep 2020


MAN Truck & Bus is preparing its European workshops for dealing with electric vehicles. The company is thus ensuring that customers can continue to rely on the MAN service network when it comes to e-mobility. MAN is planning to prepare a total of 110 service outlets in Europe to deal with electric vehicles by the end of 2020. 60 additional workshops are to follow by the end of 2021.

MAN wants to ensure that current and future customers of electric trucks, buses/coaches and vans have access to a comprehensive, pan-European service network for their vehicles from an early stage. The preparations being made to the existing MAN service workshops have been split into three stages, with a defined level of supervision for the respective service outlets – including support from experts with repairing high-voltage systems, qualifications for workshops to be able to specialise in e-mobility, and helping certain workshops with specialising in the repair of high-voltage batteries (e.g. in the event of an accident). A total of 170 MAN service outlets are expected to be equipped for dealing with electric vehicles by the end of 2021. Expertise will initially be built up at sites where there is already a high volume of electric vehicles. Selected service networks in urban areas are expected to be available for repairing high-voltage vehicles by the end of 2021. MAN will also train a team of experts to be able to work on live batteries for almost every market in Europe. The MAN e-mobility concept for workshops also takes into consideration the return, replacement and repair of high-voltage batteries installed in electric vehicles.

In addition to developing personnel expertise within workshops, MAN will also equip the workshops with special tools for dealing with high-voltage systems. The company will also implement new processes and working practices in order to ensure electric vehicles are dealt with safely. Each of the selected MAN service partners will also receive at least two trained electrical specialists for vehicle technology.

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