11 Aug 2020


The Flanders region in Belgium will be the largest region in Europe to implement a contactless fare collection system. Supplier Conduent Transportation has completed the first phase of its next-generation fare collection system that is now fully operational across the De Lijn public transportation network in the Flanders region of Belgium.

The De Lijn network serves a population of approximately 6.5 million Flemish residents. This first phase of the implementation, which was completed in about a year, enables the use of contactless bank cards based on the cEMV (contactless Europay, MasterCard and Visa) mass transit transaction model 2 on trams and trambuses. Buses will follow at a later date. The system will deploy up to 10,000 terminals on buses and trams across Flanders.

"Conduent's new system has enabled De Lijn to become the first in Belgium to launch contactless payment on public transport and offer our customers a new, convenient and hygienic payment option," said Roger Kesteloot, Director-General at De Lijn.

Conduent is deploying its digitally powered ATLAS Ops fare collection system. In the second phase of the project, Conduent and De Lijn will focus on adding account based ticketing (ABT) to the solution. With ABT, the ticket is not stored on a device or other media, such as a smartphone or smart card, but in the cloud. ABT enables a range of devices or media to be linked via the cloud to the passenger's account in the back office.

Conduent Transportation is a provider of automated and analytics-based transportation solutions for government agencies. The company started more than 50 years ago and operates in 27 countries.

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