TEMSA EXPANDS SALES AND AFTERSALES NETWORK IN GERMANY
German bus operator Tholen Reisen added four new Temsa HD coaches to its fleet. The new coaches are in Flixbus colors and are the first Temsa's to serve the German long-distance bus operator. As part of the new partnership with Temsa in Germany, Tholen Reisen also will support the aftersales services of Temsa starting in March 2019.
Temsa, which first entered the German bus market in 2007, is expanding its sales and aftersales service network with its new location in northern Germany at Tholen Reisen in Friesoythe. Following the restructuring of its German organization in 2014, Temsa states it achieved significant progress toward increased customer satisfaction and enhanced brand perception, succeeding in selling 60 new vehicles in 2017 to Germany. Speaking at the delivery ceremony of the new Temsa buses for Tholen Reisen, Hakan Koralp, Chief Sales Officer at Temsa, noted that the company will focus even more on Europe in the near future, “At Temsa, our goal is to continue with our expansion in the European market and also double our sales in Germany in the medium term. We will soon bring the Temsa brand to European roads together with our growth plans and new investments. Thanks to our new partnership with Tholen Reisen, we are taking another big step in Germany, especially in the North.”Ewald Tholen, CEO at Tholen Reisen, commented on the partnership: “Our first contact with Temsa was through Franz Schmidt, who has been our sales and finance associate for over 25 years. Our first TEMSA branded bus entered the company in 2018. Now with in total 13 Temsa buses in the fleet, Tholen Reisen also became Temsa's first “FlixBus” customer.” Koralp added: “With the customer-focused innovations that we launched in Germany in 2014, we at Temsa were able to increase sales. These developments were followed by five years of great success, and we aim to continue this growth trend.”